Step 1: Contact us -- Call or email us to let us know you wish to return your merchandise. We will send you an email containing a "Return Merchandise Authorization" (RMA) number.

Step 2: Repackage it -- Please be sure to pack the merchandise in new packaging and include a printed copy of the email containing the RMA number.

Step 3: Ship it back to us -- The cost of shipping merchandise is your responsibility. We suggest you track and insure all merchandise shipped to us.

Step 4: We issue a refund -- After we receive the merchandise, we inspect it before a refund can be issued. Once approved, a refund will be issued and an email notification will be sent to you.